is designed to run as a stand-alone system or can be fully integrated with the existing Micropower Membership, Debtors, Point of Sale and Financial modules.
Reservations made easy
A fast starter reservations screen allows you to explore all reservation options while on the phone with a potential guest. Rooms and packages that are available for any nominated date range and room type can be accessed instantly. Once the customer commits to a package, the scratchpad details are automatically transferred to the full reservation screen. Details of existing Members and previous guests can be retrieved instantly or new guests can be added to the database.
A complete history of previous reservations and guest preferences is maintained for each guest, and is available from the Reservations screen to help your operators offer a more personal service.
The user-friendly interface provides details of each reservation and room account on a single, tab-paned, reservation and room account screen. All guest personal details, charge allocations to the ledgers, audit history, ledger postings, etc are available.
The system audits every step in the process from the original booking to checkout.
A complete audit history of every change made to a reservation is available from the Room Account screen at any time. Operators can be assigned security levels, and all tasks assigned the minimum security required for access to the task.
Accounts, Pricing, etc
Concierge offers up to 4 ledgers per folio. Each ledger in a Folio can be marked to be settled by any of the payment types. Separation of charges between ledgers is a simple process. All chargeable items can be quickly assigned to appropriate ledgers when making the reservation or any other time.
When charges are raised for a room they are posted to the relevant ledger. For example, the room tariff charges for a booking may be posted to a company or travel agent’s ledger and the POS, mini bar, phone charges may be posted to the guest's personal ledger. Posted charges can be quickly moved between ledgers prior to settlement using drag and drop.
Accounts can be settled by Cash, Cheque, Credit Card, Voucher, by charging to the Member’s, Debtor’s or back-office account in Micropower Debtors or Membership modules, or by transfer to another Folio.
Rooms are classified by type and each room has its own list of attributes.
The flexible package pricing system is easy to use, and allows any combination of sales items (accommodation, included breakfasts, theatre tickets, and other ‘complimentary’ items) to be bundled under a single line on the Guest’s Statement, but posted to individual income accounts in the General Ledger. Individual Package pricing can be defined across multiple room types.
Friendly room-usage screens facilitate rapid room allocations, giving an instant view of availability of individual rooms or consolidated by room type.
Accommodation has direct access to the Micropower Membership and Debtors files, so their details can be accessed by using membership numbers or other codes used within Micropower.
In Accommodation you can record details of Members who introduce guests to your property. Facility usage credits can be attributed to the introducing member’s House Account in Micropower Membership. Micropower Point of Sale can interrogate Accommodation’s room accounts database instantly, so your operators can offer a personalised service to your guests in any outlet through your property, once the room number is established.
House guest charges incurred at the Micropower Point of Sale outlets are posted directly to Accomodation room accounts. No batch processing is required.
Accommodation offers a real-time interface to a range of Call Accounting software systems, so telephone charges are posted to Room accounts immediately on completion of the call.
The night audit process posts all accumulating charges and settlements for the day to the Accommodation Control, income and other accounts in the Micropower General Ledger. Vouchers and other ‘complimentary’ items are posted to liability accounts by the night audit. Redemption of voucher and complimentary items at POS debit the appropriate liability accounts at the Zread. This total integration with the Micropower Point of Sale and General Ledger means you always have complete day-by-day trading figures available in your financial reports without the need for any manual posting.
Any charge from Accommodation can be linked to a Sales item in the Micropower Point of Sale system. The night audit raises all such charges in the POS system and settles them against the Control accounts, prior to the POS Zread. With this tight integration, the POS Zread and Daily Sales reports give a complete picture of trading throughout your property, including Accommodation, mini-bar, Telephone and other sales from Accommodation, along with the normal Food and Beverage trading.
Reports
A complete range of reports is available for the efficient management of your property, including a range of reports about reservations, arrivals, departures, occupancy statistics, night audits, revenues, etc.
Here's a snap shot of the benefits you'll receive with Micropower's Accommodation software:
- fast starter reservations screen
- complete history
- user-friendly interface
- system audit
- up to 4 ledgers per folio
- charges are posted to relevant ledgers when they're raised
- accounts can be settled by multiple payment methods
- rooms are classified by type
- flexible package pricing system
- easy to use
- friendly room-usage screens
- direct access to Micropower software
- record members who introduced guests
- house guest charges from POS can be posted to room accounts
- night audit process performs all your normal data entry transaction
- links sales items in Micropower POS to any charge from Accommodation
Accommodation integrates with Point of Sale
POS sales can be settled by charging to room accounts in Accommodation.
Sales items in Point of Sale can be linked to any charge from Accommodation. Using this link, charges raised in Accommodation can generate sales in POS, so Accommodation is seen as another POS location and included in POS trading reports. Also, product sales through Accomodation (e.g. mini bar sales) are included in the stock control system.
Accommodation integrates with Financials
All charges and settlements posted in Accommodation are posted automatically to the MicroPower Geberal ledger, either via POS transactions or by direct journals. No double entry is required.
Accommodation integrates with Membership
Charges are posted to a members account and viewed on their ledger. From here a statement can be printed through Micropower Membership.