Micropower has helped dozens of private clubs throughout Australia & New Zealand. Our solutions enable you to streamline your business operations so that you can easily manage your membership with a single database. By using our Online Membership Services, your members are able to update their details with ease through your website, saving you time and money.
- Point of Sale and Stock
- Venue Analytics
- Functions and Events
- HR and Payroll
Micropower’s Payroll Solution will automatically calculate your employees’ wages – all you have to know is what hours your staff worked. Because all of the relevant state and federal awards have been pre-installed, the system automatically calculates any relevant penalties and deductions such as uniforms and meals.
Because Micropower’s Financial Solution integrates smoothly with our other Solutions such as Membership, Point of Sale and HR Solutions, your staff can save time and minimise errors, thereby improving your bottom line.
The Micropower Hospitality POS (HPOS) solution has been developed with the input of experienced Club Managers, Chefs and Restaurant Operators around Australia so that the features work exactly how they want to run their business for maximum efficiency. The PoS system will meet all business requirements in any type of hospitality environment including Restaurants, Bars, Bottle Shops, Cafés, Clubs, Hotels, Retail and Franchise Chains covering single and multi-venue installations. The Point of Sale (PoS) system is the primary touch point for members to interact with your business. As such it is critical that this interaction is efficient, user friendly and delivers to your members an expected level of service. The PoS integrates with the Membership, Financials and Function bookings applications.
Encourage Repeat Visitation and Member Engagement
As well as providing cost reduction through integration the PoS is feature rich with a promotional edge that will deliver repeat visitation and spend, examples of these features:
- Full Voucher Ledger;
- Customer Loyalty Campaigns;
- Member Loyalty Points & Full Ledger;
- Customer Screen Advertising; and
- Digital Menu Boards.
- Apply price level discounts to members – Email or SMS/Text promotions;
- Online Web Ordering & web based reporting;
- Gift Cards – Full Ledger;
- Restaurant Reservations ;
- Mobility – Ideal for Golf Club Drinks Cart;
By using Micropower’s Gaming Interface, you can simplify the management of your member’s loyalty points so that they can earn and redeem points through both your Point of Sale outlets and Gaming. By making it easier for members to accrue points, you are more likely to encourage repeat business and increased loyalty.
By having a central repository for all of your membership data, you are better equipped to treat your members as individuals and to increase your membership base. As Micropower’s Membership Solution integrates with other solutions such as Point of Sale, Marketing and Financials Solution, it is a potent business device.
Stock Control gives you the capacity to control costs while improving efficiency and increasing sales. Having a fully automated system for controlling your stock and ordering systems will ensure you have accurate and reliable data.
The system provides, a fully transactional ledger of stock movements with in-coming stock, items issued and stock transferred easily recorded. Purchase orders can also be generated automatically.
The system provides for periodic stock-taking, and includes a range of real time reports and audit trails. Furthermore, multiple dash board reports and up to the minute KPI reporting is available. Stock taking can be done manually or with the use of a PDE handset, this will dramatically save you time when coming to perform this operational task as it accelerates the physical stock count and automates the stock balance to the system.
The back of house stock control integrates with the financial solution, therefore when receipting stock creditor invoices flows through to the financial solution ready for posting minimizing data entry and duplication of tasks.
Additional Features Include:
- Retail Price Management
- Cash Reconciliation
- Staff Management
- Security and loss prevention auditing
- Real Time Inventory Management
- Loyalty (CRM) Solutions
- Supplier/Vendor Management – electronic interface to Suppliers
- Debtor Accounts
- Integration to Security Cameras
- Interface to General Ledger
- Powerful reporting with over 250 reports
How much smarter would your reports be if you could decipher them without needing a degree in analysis?
Now you can easily slice and dice any grouping of performance data to build patterns and profiles. Forget just drilling down into data. With mPower you can drill across, meaning complex associations between diverse items like visits, gaming, food and facilities can now be easily unlocked and understood. Build trends on how patrons use just about any business operations your club may have.
Drive more efficiency and revenues by discovering the unknowns that have always been hidden under mountains of data.
mPower comes pre-loaded with a core suite of reports and filters. You can also add further reports and customise for your club’s specific business needs
Communicating with your members
Micropower’s Club Mail is a practical marketing tool that enables you to send targeted, meaningful messages to your members. Email marketing gives you the ability to send professionally designed messages to all or a select group of your members. This can be about upcoming golf competitions, special events at your restaurant or to advise of upcoming course work. Of course, your legal requirements are covered with members always given the option to opt out of these messages.
Micropower’s solutions mean that you can deliver the right message to the right person at exactly the right time, ensuring you get the most impact for your marketing dollar.
Intelligent marketing solutions
Micropower has provided marketing solutions to many of Australia’s most successful social and sporting clubs. Our system delivers incremental revenue by installing highly functional, easy-to-use software and providing all of the training and support you need to make the most of your investment. Club Mail enables you to send targeted, meaningful messages to all or a select group of your members.
Regular email newsletters are the perfect method for staying in touch with your members as well as being the ideal vehicle for advertising upcoming events and promotions.
Increased loyalty = increased revenue
Loyalty points are an increasingly popular method to encourage members to use the club’s facilities more regularly. With Micropower’s system, you are able to decide how points are allocated and control how they are redeemed. Redemption of points can be done at any Point of Sale terminal around the club. By combining loyalty points with other Marketing Solutions offered by Micropower, you will see increased revenue and improved profitability almost immediately.
“Members Only” access
By incorporating Micropower’s Club Link into your web design, you can have “members only” pages where you can feature exclusive content such as newsletters, special member events and more. This can also be a way of reducing your administrative tasks as members will have the ability to perform important tasks such as updating details and making membership fee payments online.
Micropower’s Marketing solutions, when used in conjunction with our other solutions, such as Membership and Financials, can not only improve communications with your members but can also reduce your administrative tasks, saving your staff time and your organisation money.
World Wide Web
Micropower’s Marketing Solutions offer a range of options to help Club Managers communicate with their members. A strong internet presence is a must for building and maintaining your membership base. It is a vital link between a club and its members, as well as an important means of attracting new business to other areas of the club.
Micropower’s Club Space Website Solution is the ultimate marketing device. Our websites are professionally developed and designed so that visitors to your site can easily find the information they need. With Micropower’s Content Management System, Club Space, it is easy to update your website by adding and removing images, updating text and creating photo galleries to keep your site fresh and interesting.
You can also promote special events on your website. These promotions are easily managed by scheduling in advance what dates you want your events to be shown and the system does the rest.
Managing events with ease
Micropower’s Functions Booking Solution contains a range of useful features to help you manage functions and events at your club. The system has the ability to simplify your bookings and quotes, better allocate staff and automate your invoicing. Save time in processing quotes and improve the accuracy of your bookings with our easy to use function diary. This can be viewed by all staff, giving anyone the ability to see current availability at a glance and reducing the chances of a double booking.
You can also easily create task lists for yourself or allocate tasks to other employees, thus enhancing your ability to effectively manage staff members. Through the diary, you can easily amend an event time or duplicate events over a number of days. Functions are flagged in the diary to show a different colour depending on the status, e.g. enquiry, tentative, confirmed or cancelled.
Invoicing is made easier as Micropower’s Function Bookings allow you to charge customers in a number of ways such as at a flat rate or charged to individual members. Plus, if you have Micropower’s Financials Solutions, the amounts for each function item are automatically inputted into the general ledger saving staff time and reducing the possibility of error.
It also integrates with our Point of Sale Solutions so that deposits and other charges made at the point of sale can be posted to the event account and will be reflected on the invoice.
Our comprehensive reporting feature means you have timely and accurate information always at your fingertips. At the time of installation, you can customise your stationery so that you produce professional looking proposals. The reporting function also enables you to produce internal running sheets, allocate tasks to staff and manage jobs such as following up deposits due. A full audit trail is maintained so that you can easily see who has made any changes in the system along the way.
Club Events Online Event Registration
With Club Events, members are able to login and register for any club based events from the comfort of home. Club Events enhances the member experience by providing added convenience with event entry charges able to be automatically posted to a member’s account. Members receive email confirmation of any bookings made. It also helps the club’s event staff manage club functions with easy-to-use templates, reports and waitlist facilities.
Micropower’s Functions & Events Bookings Solutions ticks all the boxes when it comes to managing functions and events at golf clubs.
More information on Club Events can be found at clubevents.micropower.com.au
Managing your most valuable resources
Human Resource Management is one of the biggest assets and expenses in any business. Having a comprehensive and accurate reporting system is the key to managing your employees in a cost effective manner. Micropower’s Human Resource Management Solution provides an easy-to-use, central repository for all of your employee records, including training needs, leave entitlements and health records.
Because this system has individual logins and passwords for managers, sensitive information is kept confidential. This means that you can store all of the information you previously held in separate files in one, secure location electronically.
Payroll & rostering made easy
Human Resource Management also integrates with our Rostering and Payroll solutions, thereby offering a one-stop-shop for managing your employees. Micropower’s Payroll Solution will automatically calculate your employees’ wages – all you have to know is what hours your staff worked.
Because all of the relevant state and federal awards have been pre-installed, the system automatically calculates any relevant penalties and deductions for uniforms and meals. In addition, because payroll and rostering integrate, you can easily measure any variances and better manage your club’s biggest expense. You only have to administer one employee record for ease of management and to reduce the possibility of errors.
Our rostering saves time in generating rosters by automating much of the process. It ensures you always have staff with relevant qualifications, e.g. RSA, on site and creates a fairer system by distributing rosters evenly and according to availability. Micropower’s fully integrated solution can be used as a key tool to help progress staff through your business to reduce staff turnover and wage expenses and, because you are only entering the information once, you save time and money.
Keeping information secure
Because the system has individual logins and passwords for managers, sensitive information is kept confidential. You control what level of access individual staff members have to the records. We have also a comprehensive range of reports available such as occupation hours and termination reports, along with letter templates such as certificate of service and completion of probation. This means that you can store all of the information you previously held in separate files in one, secure location electronically. By having all of this information in one place, all of your legal requirements are covered.
For a fully functional system, Micropower’s Human Resource Solution integrates with our Payroll and Rostering systems so, because you are only entering the information once, you reduce the chances of human error whilst saving time and money.